8 - Open Disclosure

Open Disclosure

Open disclosure is about taking an open and honest approach to communicating with patients and their families when things go wrong in healthcare. New patient safety legislation has been commenced that requires mandatory open disclosure processes in specific, rare, but very serious, circumstances. Additionally, a new national open disclosure framework has been produced that sets out requirements and expectations across all health and social care settings and seeks to ensure a clear and consistent approach to open disclosure in practice.

Further information can be found on the PSI website, which includes information on the legislative provisions around "Open Disclosure", the National Open Disclosure Framework, and what these developments mean for a pharmacist or a pharmacy owner. See: Open Disclosure Open Disclosure Process Diagram

An Open Disclosure training programme is available on the IIOP website, which is accessible to pharmacists registered in Ireland. This can be accessed via the "Courses and Events" section of the IIOP website here: Courses and Events

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