Please note: this webinar was recorded on the 16th of September 2020, and details were correct at the time of recording.
Speakers:
Kate Mulvenna, Head of Pharmacy Function, PCRS, HSE
Dr Philip Crowley, National Director of the National Quality Improvement Team, HSE
Dr Conor O’Shea, National Co-ordinator GPIT Group, ICGP
Summary:
This IIOP webinar focuses on the perspectives of pharmacy and general practice on using Healthmail in primary care. The speakers highlight the convenience, efficiency, and security of Healthmail, emphasising the importance of effective communication and collaboration between healthcare providers. They acknowledge the challenges, such as ensuring prescriptions are sent to the correct pharmacies and addressing patient choice of pharmacy. They discuss the need for ongoing communication, improvement in the current system, and the potential benefits of e-prescribing in optimising patient care. They also emphasise the importance of proper communication channels and encourage healthcare professionals to consider the preferred method of communication of the recipient before sending clinical messages. Overall, the webinar underscores the value of Healthmail in transforming healthcare delivery while acknowledging the need for continued progress and improvement.